FAQ:

I received your toppers and they do not seem to fit is there an issue?

No, there is no issue. Yes, our toppers do fit.

They were made intentionally tight. Address the foot switch at a 45° angle and press firmly.

See video below.

Video Link Click Here

Please note:

If you are using HX Line 6 style toppers with a magnet. If the connection to the touch capacitance is not working remove the foot switch.

Press the magnet in towards the foot switch a little bit and reinstall your connection should be reestablished.

I received a shipping notice but it appears that it has not been received by the shipper, where is my package?

Here is my work flow (please remember I am a one-man show):

• Receive Order

• Print Paper Packing List

• Prepare Materials

• Check stock

• If out of stock, order materials

• Produce Items in Batches for Multiple Orders

• Many orders include multiple products to prepare

• Batch Print Shipping Labels

• This initiates the fulfillment process, involving hours of careful order selection and sorting

• It's the beginning of the process

• Post-printing, occasional issues might delay the transfer to the shipper.

• Pack Order

• Transfer to the shipper

GENERAL ORDER STATUS

UPDATED: Thursday, September 11, 2025

9:00 AM Pacific Standard Time

HIGH ORDER LOAD - BE PATIENT - THANK YOU

*** WAITING ON DELIVERY OF VINYL SKIN MATERIAL and TOPPER MATERIAL - PLEASE BE PATIENT ***

SHOP DAYS - MONDAY - THURSDAY | 8 to 4 Pacific

Mail ships Fridays - (FOR THE TIME BEING) Please allow 2-6 weeks to process orders.

Thank you for your patience!
I AM UNDER A HIGH ORDER LOAD.

WE ARE TRYING TO CATCH UP - THANK YOU :-)

NEXT MAIL BATCH by
Friday September 12th
SOME ORDERS WILL GO OUT MONDAY/TUESDAY FOLLOWING
and
Friday September 19th
(or sooner)

*** Some printed labels get held due to
package processing and may go out
on different days. ***

Some orders are waiting on laser time,
and some on vinyl delivery.
Sunshield MFG also.

WE DO NOT GIVE SHIPPING TIME ESTIMATES

International and Domestic shipping is SLOW.
Please be patient, especially Internationally.